Process Mapping Task Force

The first iteration of the Process Mapping Task Force was charged with creating comprehensive process maps outlining a student’s journey from inquiry to census, including communication touchpoints, business processes, and technology integration, as well the construction of fully designed communication plans to support the approved processes. This includes identifying and recommending solutions to remove barriers and challenges from the student experience, determining training and technology integration to execute finalized processes, coordinating review or content approvals with college departments, and coordinating the implementation of approved communications in the determined technology system. With the completion of this charge, the new iteration of the Process Mapping task Force is charged with creating  comprehensive process map outlining the student journey from first day to completion.

Thank you to the following Task force memebers for their dedication to their charge:

Nicholas Vasquez (Chair), Belen Gonzales, Belinda Saechao-Jimmeye, Jess Green, Lisa Fischler, Marina Martinez, Valerie Provencio